Privacy Policy

Our privacy is of utmost importance to us, and we are dedicated to safeguarding it.

This policy (along with our terms of use and any other referenced documents) outlines the principles and procedures we follow to handle your personal data. We encourage you to review the information below carefully to understand how we collect, use, and protect your data.

Instances When We Collect Personal Data

We collect personal data in the following situations:

• When you create your membership and complete your profile.
• When you participate in competitions or promotions organized by Truckrrs.
• When you report an issue with our website or services.
• When you reach out to us with a query or concern in any form.
• When you engage with or request any of our services.

IP addresses

When you visit our website, your IP address and related details may be logged for system administration purposes and to compile aggregate data for our advertisers. Rest assured, we do not share your personal data with advertisers. We simply enable the possibility of connecting members with advertisers; it is solely up to the member to decide when and how to share their data and information with advertisers or third-party contributors on the site.

Cookies

We use cookies on our website to differentiate you from other visitors. This enhances your browsing experience and helps us to continually improve our site. For more detailed information about the cookies we use and their specific purposes, please refer to our Cookie Policy outlined below.

Where Your Personal Data Is Stored

Your personal data may be transferred to and stored at locations outside the European Economic Area (“EEA”). This includes processing by our staff or by our suppliers who may be located outside the EEA, and who assist in fulfilling your orders, processing payments, and providing support services. We take all reasonable steps to ensure that your data is handled securely and in accordance with this privacy policy.

If we have provided you with a password, or if you have created one to access certain sections of our site, it is your responsibility to keep this password confidential. We advise against sharing your password with anyone.

While we strive to protect your personal data, please note that the transmission of information over the internet is not entirely secure. Although we employ stringent measures to safeguard your data, we cannot guarantee its complete security during transmission to our site. Once we receive your data, we enforce strict protocols and security features to prevent unauthorized access.

How We Use Your Information

Your information is used in the following ways:

• To ensure our website content is displayed in the most effective way for your device.
• To deliver the products or services you have requested from us.
• To send you information that may be of interest to you, provided you have given consent to receive such communications.
• To fulfill our obligations under any contracts between you and us.
• To enable your participation in interactive features of our services, should you choose to engage with them.
• To inform you about updates or changes to our services.

These uses are in compliance with Article 6 of the GDPR.

We do not share information that can identify you with our advertisers.

Data Retention Period

Your data will only be kept for as long as it is needed to fulfill the purposes outlined in this policy.

Sharing Your Information

We may share your personal information with entities within our corporate group, including our subsidiaries and parent company, as per section 1159 of the UK Companies Act 2006.

Your personal information may also be disclosed to third parties in the following situations where we have a legal obligation to do so:

• If we sell or purchase any business or assets, your personal data may be shared with the prospective seller or buyer, if relevant to the transaction.
• In the event that Truckrrs Limited or a significant portion of its assets are acquired by a third party, your personal data may be transferred as part of the transaction.
• If required by law, or to enforce our terms of use or other agreements, or to protect the rights, property, or safety of Truckrrs Limited, our customers, or others. This may include sharing information with other organizations for fraud prevention and credit risk management.

Your rights

You have the right to request that we cease processing your personal data for marketing purposes related to the members' club. To exercise this right, please contact our data controller via email at datacontroller@truckrrs.com.

Our website may include links to the sites of our partners, advertisers, and affiliates. Please be aware that these external sites have their own privacy policies. We are not responsible for the content or practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

Access to Your Information

Under GDPR, you have the right to access any personal data we hold about you. You can exercise this right by submitting a request in line with current data protection laws. We will provide you with a copy of your data upon request, subject to any legal exemptions that may apply.

Updates to Our Privacy Policy

We may update our privacy policy from time to time. Any modifications will be reflected on this page. When necessary, we will also inform you of these changes via email or through our club forums and messaging systems to ensure you are aware of any updates.

Our Use of Cookies

To enhance your browsing experience and improve our website, we use cookies. By continuing to use our site, you consent to our use of cookies.

A cookie is a small data file that we place on your device, which helps us recognize you and improve your experience on our website. We use various types of cookies:

• Essential Cookies: Necessary for the website to function properly, such as enabling secure login or managing a shopping cart.
• Performance Cookies: Help us understand how visitors interact with our site by collecting and reporting data, allowing us to improve its performance.
• Functionality Cookies: Allow us to remember your preferences and settings, such as your preferred language or region, to provide a personalized experience.
• Advertising Cookies: Track your visits and interactions on our site to make ads more relevant to your interests. This information may be shared with third parties.

Third-party services, such as advertising networks or analytics providers, may also use cookies, which are not controlled by us. These are typically performance or advertising cookies.

You can manage your cookie preferences through your browser settings. However, blocking all cookies may affect your ability to use some features of our website.

Updates to Our Cookie Policy

We may update our cookie policy from time to time. Any changes will be reflected on this page. We encourage you to review this page periodically to stay informed about how we use cookies and any modifications to our policy.

Get in Touch

If you have any questions, comments, or requests regarding our policies, please feel free to contact us at datacontroller@truckrrs.com. We are here to assist you.